Shipping Policy promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact.

Are there any shipping charges?

FREE SHIPPING on order Rs 501.00/- and Above.

Will I receive my order in a single package?


Can I expect delivery on all days of the week?

Yes, you will receive your order on all days of the week except for Sundays and Public Holidays

Do you ship internationally?


What are the Delivery Charges?

It is an additonal charge to the web price of the product. The charge of which the customer needs to bear

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates

What is the estimated delivery time?

“Depends from product to product. Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product’s availability with the Seller
  • The destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on PoojanSamagri Store?

The Web price is included of everything

Why does the estimated delivery time vary for each seller?

Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner’s time-to-deliver in your location.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return, one of our logistic partner will come and pick up the product.

What do the different tags like “In Stock”, “Available” mean?

“In Stock”:- For items listed as “In Stock”, Sellers will mention the delivery time based on your location pincode (Delivery within 24 Hours in Delhi-NCR or Other states usually 4-5 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 4-5 days depending on the location

“Available”:- The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location

“Out of Stock”:- Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase. 


How do I track my Order?

Please go to the respective logistic website of whose tracking number you have received at the time of your order being dispatched. For eg:-

I used my tracking number to check the details of my shipment but the information is not clear to me?

You can call us on the helpline no or email us at

I should have received my order by now but I haven’t. What do I do?

You can call us on the helpline no or email us at